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May 30, 2025 at 7:24 pm #35472
Hello DawnThemes Team,
I would first like to express my gratitude to you for developing this remarkable plugin. After purchasing an initial license that impressed me with its performance, I was impressed by the WCFM compatibility announced on your page, which prompted me to purchase a second license for my platform developed with WCFM. So far, everything works perfectly. The documentation provided is both clear and well-structured, making it very easy to use. However, I am facing a specific issue that remains unresolved. I may have omitted crucial information or it is simply not listed in the documentation.I am using the Electro theme. By default, on the shop page, the live chat, product location, and shop policies are displayed correctly.
Below is a link to a screenshot illustrating this.
However, when I activate your plugin, nothing appears on the shop page. Among the modules available in Woo Page Builder, I am unable to locate the live chat module, the product location module for a single product page, or the Store Policy module for a single product page. This is causing problems for the correct display of these essential elements on our online store.
Link: https://i.goopics.net/bu8u3s.jpgOn the single product page, in the section outlined in red, I would like the image to automatically adjust. Upon closer inspection, I notice that the two vertical bars are partially obscuring the image. I also want to standardize the color of the two vertical bars by making them blue. I have attached a screenshot below for clarity.
Link: https://i.goopics.net/n034j6.jpgResolving this issue is crucial to ensuring an optimal user experience and increasing customer satisfaction.
Could you please provide me with instructions or assistance to enable optimal and functional display of the items mentioned above.
Thank you in advance for your help and responsiveness.Your support site has been inaccessible for some time.
So, I took the initiative to send you a message from your store on the CodeCanyon platform, but I haven’t received a response.
I would be grateful if you could expedite the response to my request here, which would be a real help.Attachments:
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Some modules for WCFM are not available
This topic is: not resolved