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Dear Support Team,
We are experiencing an issue with your WooCommerce Page Builder plugin that affects the native WooCommerce product gallery functionality. When the plugin is active, the product gallery does not display correctly, and the lightbox and zoom features stop working entirely.
Here are the details of our setup:
- Theme: GrandPrix (based on Mikado framework, with WPBakery integrated)
- WordPress Version: 6.7.1
- PHP Version: 8.2.27
- WooCommerce Version: 9.6.0
- WooCommerce Page Builder Version: 3.4.5
We have confirmed that the issue is caused by the WooCommerce Page Builder plugin, as disabling it resolves the problem entirely. However, we cannot deactivate the plugin as it is essential for our custom product layouts.
Steps to reproduce the issue:
- Create a simple product in WooCommerce.
- Add multiple images to the product gallery.
- View the product page on the frontend.
- Observe that the gallery, lightbox, and zoom do not function as expected.
We suspect there might be a conflict with the scripts or layout modifications introduced by the plugin. Could you please investigate this issue and provide a fix or workaround?
Here’s a link to a page affected by issues: https://dreamy-johnson.217-64-205-93.plesk.page/nuovo/honda-monkey-125/
Thank you for your support, and we look forward to your assistance!
Best regards,
WooCommerce Product Gallery Not Working with WooCommerce Page
This topic is: not resolved