There is an issue on your site. May be when you install the WordPress, it’s missing something else…
What’s the PHP version you’re using?
I try to install the WooCommerce plugin or a plugin from WordPress.org but not success… Please see the screenshots I show you…
The problem is on your site… I have tried to update the WordPress core on your site but not success.
The solution 1: Please try to reinstall the WordPress on your site and try to install a plugin form WordPress.org
The issue appear when you install the theme?
First, please kindly refer to the #document
And could you please create a new topic and give us the screenshots to explain the steps when you install the theme.
Please create your own topic #here.
I think the issue is during the Add To Cart block. Please see the screenshot I show you, I guess the widgets in this block is not supported in the product template. Please see the screenshot number 2 and replace the true widgets as our plugin created and supported as default. Try only use the widgets in group WOO PRODUCT as the plugin support.
All we needs is create the template and apply it in the Display Conditions section of the template editor ( backend editor ). See the screenshot I show you.
And could you please give us an administrator account (via private reply) so we can check directly on your site and help you.
Regarding your questions: 1. I AM UNABLE TO ADD NEW PRODUCTS USING TEMPLATES! My dashboard does not give me that option. Why is that?
-> I don’t understand your question. ADD NEW PRODUCTS is not regarding our plugin. You can add new product by going to Products / Add New.
“My dashboard does not give me that option.” I don’t understand what is the option you’re mentioning…
Please see the screenshot I show you, in the step 4. I show you the setting to apply the template for the product.
2. I don’t see the video. ( see the screenshot I do not have permission to access the video)
So Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.
Thanks for contacting us,
1. If the template applied for all products by setting in WooCommerce Page Builder / Settings / Product Page Setup section. The new products will be automatic use the template.
2. If you want to select the special template for a product or a new product. Please setting in the DTWPB Single Product Page option on the right sidebar of the product editor. ( see the screenshot I show you).
