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  • 4 years, 2 months ago DawnThemes
    Keymaster
    3

    Hi, We will update this theme as soon as possible. Please kindly wait and update it in the next few days.

    Regards!


    in reply to: Events List Order
    4 years, 2 months ago DawnThemes
    Keymaster
    5

    Hi,

    First, I have check with your original checkout page (not assign the template) and I see it not working fine. It always loading now. See the screenshot I show you.

    And with the template, the checkout page, cart page, my account page is a form. You can’t add any form for this page. Please remove the form in the template Checkout and assign it when your original checkout page working fine. (See the screenshot)
    Also, I have imported the demo “Checkout Layout #1”, please see how it works.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Checkout Page
    4 years, 2 months ago DawnThemes
    Keymaster
    5

    Hi,

    We have fixed the issue on your site, here is the way we fixed it, please kindly refer #HERE.

    So the issue on your site resolved!


    in reply to: Since Update no backend editor working
    4 years, 2 months ago DawnThemes
    Keymaster
    8

    Hi,

    Regarding your question of the product image sider. We will consider it to bring it to the next version of our plugin if possible.

    And thank you so much for your rating and kind words!

    Regards!


    in reply to: Since WP Update to 6.8 no backend editor
    4 years, 2 months ago DawnThemes
    Keymaster
    3

    Hi,

    Could you please give us an administrator account (via private reply) so we can check directly on your site and fix this.

    Regards!


    in reply to: Since Update no backend editor working
    4 years, 2 months ago DawnThemes
    Keymaster
    6

    Hi,

    We have enabled the WPBakery Page Builder (backend editor) for our template post types by default (automatically). Even we have disable it in the WPBakery Page Builder Settings / Role Manager, it always auto loaded but I don’t know it not work on your site. I have just shown the templates in the Role Manager in WPBakery Page Builder Settings (see the screenshot) and enable it manually.

    It will be resolved your issue on your site.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Since WP Update to 6.8 no backend editor
    4 years, 2 months ago DawnThemes
    Keymaster
    3

    Hi,

    Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.

    Regards!


    in reply to: Checkout Page
    4 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    First, please kindly refer to the document on how to customize the checkout page. http://help.dawnthemes.com/woocommerce-builder-elementor/

    Keep the WC shortcode on the checkout original page and assign the template builded and you will see it works.

    Regards!


    in reply to: Checkout Page
    4 years, 2 months ago DawnThemes
    Keymaster
    2

    Hi,

    Thanks for contacting us,
    We have replied to your issue:

    Event template layout issue

    Regards!


    in reply to: Event template Override layout issue
    4 years, 2 months ago DawnThemes
    Keymaster
    6

    Hi @fwaters,

    See the screenshot I show you and disable updated designs for all calendar views.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Event template layout issue
    4 years, 2 months ago DawnThemes
    Keymaster
    4

    Hi,

    I have just checked on your site and seem this is an issue on your theme. Have you tested with another theme? Please see the screenshot I show you, the plugin working fine with the latest version of WP 5.8.3 and the WPBakery Page Builder is already updated to 6.8.0.

    Also, please try to clear all the caching on your site, on your server hosting… and check with another theme.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Since WP Update to 6.8 no backend editor
    4 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    The Events List widget is already loading the events order by “event_date” (Start Date). Please see the screenshot I show you.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Events List Order
    4 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    We are working on this issue.

    Regards!


    in reply to: Instagram 200
    4 years, 2 months ago DawnThemes
    Keymaster
    4

    Hi,

    Seem there is an issue with the latest version. Could you please give us an administrator account (via private reply) so I can update this fix directly on your site and then we will update this fix in the next version of this theme.

    Regards!


    in reply to: Page Header Image
    4 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please see the screenshot I show you. I don’t know why with the update version of WPBakery Page Builder, we have 2 checkbox for WPBakery Page Builder. But please try to enable all and see it work or not. And it work for me.

    Regards!

    Attachments:
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    in reply to: Since Update no backend editor working
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