[DawnThemes]

Hi,

Thanks for contacting us,
Could you please give us an administrator account (via private reply) and give us the screenshot to explain with more details so we can check directly on your site and help you.

Regards!

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[DawnThemes]

Hi,

Thanks for contacting us,
Do you have updated to the latest version of our plugin (3.4.3)?
And could you please give us an administrator account (via private reply) so we can check directly on your site and help you.

Regards!

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[DawnThemes]

Hi,

Thanks for contacting us,
Please try to use the custom CSS below. See the screenshot I show you copy and paste the custom CSS to the template page settings.

#dtwpb-product-thumbnails-carousel .slick-slide {
    padding: 5px;
}
.slick-initialized .slick-slide{
    padding: 1px;
}
.woocommerce-product-gallery #dtwpb-product-thumbnails-carousel img{
    border-color: #109689;
}
.woocommerce-product-gallery #dtwpb-product-image-slider .slick-current.slick-active img{
    border: 1px solid #109689;
}
.woocommerce-product-gallery #dtwpb-product-image-slider img{
    width: 99%;
}

Best regards!

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[DawnThemes]

Hi,

Thanks for contacting us,
The preview template is not possible after the update versions. You know, we have so many theme for WP and it is difficult to preview… Please assign the template for the woocommerce page and view the result in the live page.

Happy New Year!

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[DawnThemes]

Hi,

It already not possible to display the header on category or archive pages. You can see, I have deactivated my plugin and it’s not possible to display as default by the theme.

Regards!

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[DawnThemes]

Hi,

I have just check your my account page template and seem you have use a widget that not provided by our plugin.
Please import a demo of My account page and see how it work.

Regards!

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[DawnThemes]

Hi,

I have just check your my account page template and seem you have use a widget that not provided by our plugin.
Please import a demo of My account page and see how it work.

Regards!

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[DawnThemes]

No, please reply here. And please give me the screenshot to explain with more details. We will check and help you.

Regards!

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[DawnThemes]

Hi,

Thank you so much for your feedback and we have just fixed the issue. Please update it.

Ver 1.1.6.6 - 23 Dec 21
  - Fixed: Woo Product Images Block Broken

Regards!

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[DawnThemes]

Seems the header in the woocmmerce cagegory page is loading the “mobile header” and it hidden. See the screenshot I show you. Please contact the author of the theme and ask for this issue.

Regards!

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[DawnThemes]

Hi,

First, I want to say that the header is hidden on the category page by your site as default setting. The shop page is already show.

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[DawnThemes]

No, it work. When I checking on your cart template and I see it already added and I have moved below the title “Mon panier” and enable the widget in the setting and it work. Please see the screenshot I show you.

Please check carefully the widget is already added to your template or not.
The icon of the widget is “eicon-woocommerce” and it show in the template editor, but in your site the icon not show, please see the screenshot I show you.

Please check your cart page, you will see it working fine now.

Regards!

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[DawnThemes]

Hi,

Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.

Regards!

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[DawnThemes]

Hi,

Thanks for contacting us and sorry for not answer you sooner. We will check your issue and respond to you asap.

Thanks for your understanding.

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[DawnThemes]

Hi,

After a lot of testing on your site.
I have duplicated the last section that contain the background and moved it above the section that display the archive products loop and it only that not working bellow the archive products loop. Seem there is a script that have an action on this block… (please see your shop page)

I also deactivated the plugins to check and seem the issue is on your theme. Could you please try to install another theme to check… And this is the issue on your theme, please contact the author of this theme and ask for this issue.

Regards!

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