DawnThemes's Replies - Support

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8 years, 5 months ago DawnThemes
Keymaster
6

Seem your site using server cache, right?

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in reply to: Login Issues

8 years, 5 months ago DawnThemes
Keymaster
2

Hi,

Thanks for contacting us,
We will contact the author of Yoast SEO plugin to ask for this issue.
Thanks for understanding.

Have a great day!

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in reply to: Uncaught Error: Call to a member function is_on_sale()

8 years, 5 months ago DawnThemes
Keymaster
1

Hi,

Thanks for contacting us,
Don’t worry about this. Some alerts can be ignored 🙂

Have a great day!

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in reply to: Critical alerts themecheck.org

8 years, 5 months ago DawnThemes
Keymaster
3

1. I have just created an account in the Join us now button with our email: dawnthemes@gmail.com
2. Then I can be logged in your site in the Join us now button normally.
See the video:
http://take.ms/fS3Ip

You can copy the HTML of the registration form and create a page.
Here is the page Join Us now for you. http://golf4bob.wpengine.com/join-us-now/

Have a great day!

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in reply to: Login Issues

8 years, 5 months ago DawnThemes
Keymaster
1

Hi,

We don’t see this issue. It works fine!
Please provide us an administrator account (via private reply) We will check the issue.

Best regards!

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in reply to: Login Issues

8 years, 5 months ago DawnThemes
Keymaster
8

Hi @jiripazler89@seznam.cz,

Here is what are you want:
http://take.ms/z5dex

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in reply to: Plugin does not work – fatal error
8 years, 5 months ago DawnThemes
Keymaster
1
Hi,

Thanks for contacting us,
Here is the custom CSS for you to fix that:
```
@media (max-width: 767px){
.product-grid.category-product-list {
    width: 100%;
}
}
```
See the screenshot: http://take.ms/mt8YX
You can paste the custom CSS into the custom page template > Page Settings. See the screenshot where you can add the custom CSS for the custom page: http://take.ms/ChVky

Have a great day!

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in reply to: Having another issue! With Categories this time
8 years, 5 months ago DawnThemes
Keymaster
7

This reply has been marked as private.

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in reply to: community add ticket page

8 years, 5 months ago DawnThemes
Keymaster
3

Could you please provide us an administrator account (via private reply) so we will check and help you.

Have a great day!

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in reply to: Community added events don't have buy now button

8 years, 5 months ago DawnThemes
Keymaster
6

Hi,

About your issue:

I still can´t create a new page with this plugin, I only can edit a existing one.

I don’t see this issue. I can create a new page normally, please see the video: http://take.ms/51sq4x . Also, in the new page, I can add our elements and save it.

The attributes of products are a part of the Add to cart form. We can’t help you reorder it.

Have a great day!

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in reply to: Plugin does not work – fatal error

8 years, 5 months ago DawnThemes
Keymaster
3

Hi,

Please provide us an administrator account (via private reply) and the url of the category page that you are customizing. So we will check and compare with the standard layout of your theme.

Best regards!

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in reply to: Header/Title does not show on Category page
8 years, 5 months ago DawnThemes
Keymaster
5
Please try to use !important property:
```
.tribe-community-events .tribe-section.tribe-section-website input {
width: initial !important;
}
```
And please provide us an administrator so we will check and help you.

Best regards!

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in reply to: community add ticket page
8 years, 5 months ago DawnThemes
Keymaster
1
Hi,

Sorry for this issue,
Please help us improve this by copy and replace the function ticketbox_change_header_background_url
Path: wp-content/themes/ticketbox/includes/dt-functions.php : line 2620
```
if( !function_exists('ticketbox_change_header_background_url') ){
	function ticketbox_change_header_background_url($output = ''){
		if( is_front_page() ) return;
		if( $output != '' )
			return apply_filters( 'ticketbox_change_header_background_url', 'style="background-image:url('.$output.');"' );
	
		global $wp_query, $post;
		$img_url = '';
		$header_bg_df = ticketbox_get_theme_option('header_bg_df','');
		if( $header_bg_df != '' )
			$img_url = $header_bg_df;
		
		if( is_post_type_archive( 'tribe_events' ) &#038;& ticketbox_get_theme_option('events_header_bg_df','') !='' ){
			$img_url = ticketbox_get_theme_option('events_header_bg_df','');
		}
		
		if(is_singular('tribe_events')) {
			if( $post->ID ){
				$event_id = $post->ID;
			}else{
				$event_id = $wp_query->get_queried_object_id();
			}
			$img_url = get_the_post_thumbnail_url( $event_id, 'full' );
			if( ticketbox_get_post_meta('page_heading', $event_id, 'heading') == 'heading' &#038;& ticketbox_get_post_meta('header_bg_df', $event_id, '') !='' )
				$img_url = wp_get_attachment_image_url( ticketbox_get_post_meta('header_bg_df', $event_id, ''), 'full' );
			if( ticketbox_get_post_meta('page_heading', $event_id, '') == 'rev')
				$img_url = '';
		}
	
		if( is_post_type_archive('tribe_events') ){
			$term = get_queried_object();
			if( !empty($term->term_id) ){
				$event_category_thumb_id = get_option( "event_cat_thumbnail_id$term->term_id");
				if( !empty($event_category_thumb_id) ){
					$thumbnail 		= wp_get_attachment_image_src($event_category_thumb_id, 'full', true);
					$img_url	= $thumbnail[0];
				}
			}
		}
	
	
		$page_heading_bg = ticketbox_get_post_meta('header_bg_df', '', '');
		if( !empty($page_heading_bg) ){
			$img_url = wp_get_attachment_image_url($page_heading_bg, 'full');
		}
	
		if(is_404()){
			$img_url = ticketbox_get_theme_option('page_not_found_bg', get_template_directory_uri() . '/assets/images/404-bg.jpg');
		}
	
		if( !empty($img_url) )
			$output = 'style="background-image:url('.$img_url.');"';
		return apply_filters( 'ticketbox_change_header_background_url', $output );
	}
}
```
Have a great day!

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in reply to: PHP error in Discover Events Page
8 years, 5 months ago DawnThemes
Keymaster
3
@jeffrey,

Here is the solution for you:
http://dawnthemes.com/support/forums/topic/event-website-external-link-field-on-event-submission-page/#post-21811

Please copy the custom CSS below and paste into Theme Options / General / Custom CSS option:
```
.tribe-community-events .tribe-section.tribe-section-website input {
width: initial;
}
```
Have a great day!

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in reply to: community add ticket page
8 years, 5 months ago DawnThemes
Keymaster
1

Hi,

Thanks for contacting us,
It’s the features of Events Calendar Pro plugin.
Please go to Events / Settings and setting the options. See the screenshot I show you:
http://take.ms/smFPi

Have a great day!

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in reply to: Event page

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