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  • 8 years, 6 months ago DawnThemes
    Keymaster
    8

    You can also contact the author of your time to help to find the problem. This theme also customizes the product category page…


    in reply to: Problem with custom template for Product category
    8 years, 6 months ago DawnThemes
    Keymaster
    6

    It seems there is a colliding that make a jquery file can’t be loaded… I’m checking and try to find the issue.


    in reply to: Problem with custom template for Product category
    8 years, 6 months ago DawnThemes
    Keymaster
    4
    This reply has been marked as private.

    in reply to: Problem with custom template for Product category
    8 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Regarding your questions, You should contact the Modern Tribe support team to get the best solutions. knowledgebase, Support, Event Tickets Forum

    Have a great day!


    in reply to: Creating pricing plans and making wocommerce ticket as default
    8 years, 6 months ago DawnThemes
    Keymaster
    2

    Hi,

    I have just added a custom page: Custom Product Category Page Template
    Add the elements in the DT Product Category page and I see it works. Please check.
    I the custom product page using our plugin, please replace the Woo Product Category shortcode http://take.ms/AI4WQ by using the elements in our group:
    http://take.ms/Gq7Zl.

    Best regards!


    in reply to: Problem with custom template for Product category
    8 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please see the screenshot I show you: http://take.ms/UWeHd
    In the screenshot, you will see in your site the VC column have not contained the class CSS “.vc_col-” It replaced by .col-sm-6 of Bootstrap. I guess this is an issue on your theme, you can try to activate the WP standard theme to check it, for example: activate the theme “twentyseventeen”. If it’s an issue in your theme, please contact the author of the theme to fix it.

    Have a great day!


    in reply to: Visual Composer Elements Displaying in Single Column Only
    8 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    I guess you’re mentioning to the parameter: show_caption or show_desc.
    Please refer to the user guide document here:
    http://doc.dawnthemes.com/plusgallery/#!/userguide
    You will see the shortcode and show_caption=”show” show_desc=”show”.
    You can check this in Settings / Plus Gallery Settings / Basic Options.

    If you can’t be resold the issue after referred the document, check the parameter, check the setting options. Please provide us an account and explain with more details, some screenshots, the URL of your site using the shortcode. We will check and help you.

    Have a great day!


    in reply to: Show/Hide Parameter
    8 years, 6 months ago DawnThemes
    Keymaster
    9

    Hi @vgouge, You’re using an old version 3.0.4 of our plugin on your site. Please download and update the latest version of our plugin. Plus Gallery – current version 3.0.9 available for download!
    Please check the change log here: https://codecanyon.net/item/plus-gallery-a-responsive-photo-wp-gallery-and-social-gallery/7836626#item-description__change-log

    Best regards!


    in reply to: Facebook Not Showing Albums Anymore
    8 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Could you please give us some screenshots. But I think there is a plugin which we created to help our customers can customize the Event’s layout on their website to fit their niche.
    Please refer our plugin:
    The Events Calendar Single Event Page Builder

    Best regards!


    in reply to: Remove Event Tag
    8 years, 6 months ago DawnThemes
    Keymaster
    1
    This reply has been marked as private.

    in reply to: Add Community Event – Design Issue
    8 years, 6 months ago DawnThemes
    Keymaster
    5

    Is it happening with all single event page? Please provide us an administrator account (via private reply) so we can check the issue and help you.

    Have a great day!


    in reply to: Single Event Page / Missing Header Image
    8 years, 6 months ago DawnThemes
    Keymaster
    7

    The issue resolved? I see it works.

    Have a great day!


    in reply to: Gallery no longer working on product pages
    8 years, 6 months ago DawnThemes
    Keymaster
    7

    Hi @vgouge,

    Thanks for contacting us,
    What’s exactly your issue? You’re mentioning to the feed Facebook, WordPress gallery, Instagram…? Please explain with more details, give us some screenshots or the URL so we can check and help you.

    Have a great day!


    in reply to: Facebook Not Showing Albums Anymore
    8 years, 6 months ago DawnThemes
    Keymaster
    10
    This reply has been marked as private.

    in reply to: Only English language on customized category page
    8 years, 6 months ago DawnThemes
    Keymaster
    3

    Hi,

    Yes, the Header Background Default is applied for all.
    Setting in Single Event > Event Settings > Page Heading only apply for the single event page.

    Have a great day!


    in reply to: Header/Hero Images: Venues & Organisers
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