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  • 9 years ago DawnThemes
    Keymaster
    31

    Hi,

    Please do not update the child theme, your modifications will be lostlost. Also, If you modify a theme directly and it is updated, then your modifications may be lost. By using a child theme you will ensure that your modifications are preserved.
    In your theme, some hooks of the WooCommerce are removed SO we have added the standard hooks of WC to your child theme and make it works. Please copy our modifications again to the child theme.
    You can refer here:
    Why use a Child Theme? https://codex.wordpress.org/Child_Themes


    in reply to: Plugin did not work
    9 years ago DawnThemes
    Keymaster
    5

    You can change the color in the settings|parameter of the shortcode.

    Best regards!


    in reply to: Demo is not working
    9 years ago DawnThemes
    Keymaster
    3

    Hi,

    Please see the screenshot I show you:
    http://take.ms/faIOp
    You must enable the option to use Checkout Page Custom Template?.

    Best regards!


    in reply to: Checkout button does not work
    9 years ago DawnThemes
    Keymaster
    1

    Hi,

    You must apply the custom template for the product for the product category. In the video tutorial, you will see we set the custom template as private.
    Please see: Video Tutorial
    Please note that this is the custom template. You must apply it for the product and view the product page for the result.

    Best regards!


    in reply to: Fatal error: Call to a member function get_price_html
    9 years ago DawnThemes
    Keymaster
    7
    This reply has been marked as private.

    in reply to: Shortcode of product map
    9 years ago DawnThemes
    Keymaster
    3

    Could you please provide us an administrator account (via private reply) so we can go to check and help you.

    Best regards!


    in reply to: Template set reverts back to default after a few minutes
    9 years ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Could you please provide us an administrator account (via private reply) so we can go to check the issue and help you.

    Best regards!


    in reply to: Checkout button does not work
    9 years ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us and sorry for not answer you sooner.
    Please try to deactivate all plugin except our plugin, WooCommerce, and Visual Composer. I guess there is there is colliding with another plugin. Please try to refer the article, maybe you will find a solution here:
    http://dawnthemes.com/support/knowledge-base/i-cant-wait-any-longer-how-can-i-quickly-solve-my-problem/

    And you can provide us an administrator account (via private reply) so we can go to check and help you.

    Best regards!


    in reply to: Template set reverts back to default after a few minutes
    9 years ago DawnThemes
    Keymaster
    3

    Hi,

    We have just fixed the issue on your site. There is a minor bug. We will update to the next version.
    Thanks for understanding.

    Have a nice day,
    Best regards!


    in reply to: 2 columns autmatically changes to 4 columns
    9 years ago DawnThemes
    Keymaster
    4

    When I deactivate the Plugin Manager the issue disappear. I don’t know BUT this issue is not a bug in our plugin. Please try to refer to the document of Plugin Manager. May something when wrong when setting this plugin,…

    Best regards!


    in reply to: Break style of admin/ plugin installed
    9 years ago DawnThemes
    Keymaster
    27

    We don’t know WHY our video channel unable to access. We have contacted to Youtube to ask for this and provide the information that all the videos in our channel is made by us. We are looking forward to hearing from Youtube. We will try to help you with another document…

    Best regards!


    in reply to: Plugin did not work
    9 years ago DawnThemes
    Keymaster
    3

    We’re checking on this issue. Please kindly wait, we don’t see this issue. So we need some time.


    in reply to: Break style of admin/ plugin installed
    9 years ago DawnThemes
    Keymaster
    24

    Hi,

    We have just fixed the issue. Please go to Theme Options/Js code for footer. You will see we have added the script tag…LOL

    Best regards!


    in reply to: Plugin did not work
    9 years ago DawnThemes
    Keymaster
    1

    Hi,

    Please try to update our plugin again to your live site. I guess you did something wrong. Or please provide us your live site. We will go to check and help you. We don’t see this issue.

    Best regards!


    in reply to: Break style of admin/ plugin installed
    9 years ago DawnThemes
    Keymaster
    21
    This reply has been marked as private.

    in reply to: Plugin did not work
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