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Hi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Regards!
in reply to: PAGINA DE EVENTO DESCONFIGURADAHi,
Thanks for contacting us,
Do you have added any custom CSS? If so, please try to remove one by one.
And here is the custom CSS to fix this..html5-video-player .video-click-tracking, .html5-video-player .video-stream { top: 0 !important; }Please copy and paste it into Viem / Theme Options / General / Custom CSS
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in reply to: Hardcoded CSS style on full page videoThis reply has been marked as private.Hi,
Your theme requires that the menu items need to reorder…
We have fixed the issue in your plugin to be compatible with your theme. We will update this fix to the next version of our plugin.Regards!
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I show you it working fine with the latest version of the plugins. (see the screenshot).
Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Regards!
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You must be logged in to view attached files.Hi,
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The product attributes dsiplayed under the product tabs by default. And we can use the element Single Product Additional Information to show all attributes.Regards!
in reply to: Show all attributes in one element?Hi,
You have not yet created any template for the dutch language.
Please see the screenshot I show you.On the top of the Language switcher, please switch to the language you want and create the template.
Regards!
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You must be logged in to view attached files.in reply to: Problem with translation pluginHi,
The author Hasthemes clones our product on CodeCanyone and sells it on their site. You can see that this plugin only change our prefix “dtwpb” to “wpbfwpb”.
The elements are the same as our elements.What’s the difference that you want to use this plugin?
This plugin does not activate the WPbakery Page Builder in their template by default, to fix this, you need to enable the Builder for the “wpbfwpb_template”. See the screenshot I show you.
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You must be logged in to view attached files.in reply to: Problem with the builderHi,
It works, please check the template BTM Product Page.
The template that I created is “Test” working fine. I think the issue is that the other elements in the template “BTM Product Page”, seem it’s missing a close tag. Please try to remove the element Unfiltered HTML or another.Regards!
in reply to: ContactForm7 in Template does not use ajaxHi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site.
Also, please give me the other page that using the same form you have mentioned above.Regards!
in reply to: ContactForm7 in Template does not use ajaxHi,
Regarding the previous reply, I don’t see the settings to apply the template but it works if I activate our plugin. If you have added the template “woocommmerce builder templates” into your theme, please consider removing it.
We have set the template “Product Page” as default in WooComemrce Page Builder / Settings / Product Template Default.
And here is the fix:#1. It’s missing the class “single-product-content” to style, so we have added this class into the template. (screenshot 1)
#2. We have added custom CSS to the template to fix this issue. (screenshot 2)
Regards!
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You must be logged in to view attached files.in reply to: Image Gallery IssueHi,
I check the settings and I see the template is not set for the product page.
It leave Default in the WooComemrce Page Builder / Settings / Product Template Default is None. And in the product editor, the option to apply the product template is default. (see the screenshot)So what’s the way you have applied the template? Please refer to the documentation on how to use it.
Regards!
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You must be logged in to view attached files.in reply to: Image Gallery IssueHi,
Thanks for contacting us,
In the archive template, on the top admin bar please switch the languages option and then you can set the Display Conditions for the second language.Also, the list of categories is always for the English version.
Not quite sure I understand fully your issue. May be on the translation issue…
And if the issue is not resolved, could you please give us an administrator account (via private reply) so we can check directly on your site and help you.
Regards!
in reply to: Problem with translation pluginHi,
Thanks for contacting us,
This is the issue compatible with your theme. Could you please give us an administrator account (via private reply) so we can check directly on your site and fix this.Regards!
in reply to: Image Gallery Issue
