Forum Replies Created
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Hi,
The custom product page is not supported to use for the home page.
I have just imported the sample data, you will see the custom pages.
Please see:
1 Custom product page: https://clex.io/v4/wp-admin/post.php?post=121&action=edit
2 Clex ONE product: https://clex.io/v4/wp-admin/post.php?post=15262&action=edit
3 https://clex.io/v4/product/clex-one/Our plugin is not supported to custom a product on the frontpage or on a page that is not the product post type.
Best regards!
I guess you are viewing the custom template page… you must apply the custom product page for the product or product category.
And if you still can’t get it to work, please kindly provide us an admin account, the url of the page having the fatal error. We will go to check the issue.
Have a nice weekend,
Best regards!Hi,
Thanks for contacting us,
I’m afraid that don’t fully understand your question. Our plugin is not supported to custom the catalog mode, please give us some screenshots and explain with more details your question so we can help you.Have a nice weekend,
Best regards!in reply to: Catalog ModeSorry, We don’t see the issue.
Could you can provide us your google plus account, so we can check…Best regards!
in reply to: Wrong album names and "ghosty" albumHi,
At first, please kindly refer to the video tutorial, you will find the solution how to use:
I guess you are viewing the custom template page… you must apply the custom product page for the product or product category.And if you still can’t get it to work, please kindly provide us an admin account, the url of the page having the fatal error. We will go to check the issue.
Best regards!
in reply to: Page Builder won't workHi,
Sorry for not answer you sooner,
We have just back from a holiday, and we check the issue it works fine on our demo site. Please kindly see our demo and the screenshot: http://take.ms/ttPMw
http://demo.dawnthemes.com/woocommerce-page-builder/product/happy-ninja-2/You can check by yourself by installing a WordPress and using the standard WordPress theme “Twenty Sixteen”, the WooCommerce plugin and our plugin. You will see it work fine. So I guess there is colliding between our plugin with another plugin… or your-theme.
Best regards!
in reply to: No leaves the option backorderHi,
Thanks for contacting us,
Regarding your questions:
1) Loss of YITH Zoom Magnifier function:
We will go to check this on our site development, and I need login to your site to check. So please kindly provide us an admin account, this will help us easier to check and resolve this,2)“Add to Cart” button displaced to 2nd row,
3) Gallery Thumbnail Images:
It lost some class CSS in your-theme, you can compare the standard single product with the Custom Single product then find the class and enter to the custom single product.
If you can’t do it, please provide us your site url so we will advise/help you.Best regards!
in reply to: Issues on Single Product Custom TemplateHi,
Thanks for contacting us,
At first, Please kindly refer the video tutorial here:Best regards!
in reply to: Editing Buttons do not appearThis reply has been marked as private.in reply to: lightbox doesn`t workyep,
Thank you!
in reply to: No leaves the option backorderWe don’t see this issue, we will go to check the API… and if you discover anything please let us know.
Thanks and best regards!
in reply to: Wrong album names and "ghosty" albumThis reply has been marked as private.in reply to: No leaves the option backorderHi,
Thanks for contacting us,
What is the option? Are you using another addon for WooCommerce?
are you mentioning the variable product? Here is our demo:
http://demo.dawnthemes.com/woocommerce-page-builder/product/ship-your-idea-2/
I’m afraid that don’t fully understand your question so:
– please explain with more details
– give us some screenshots and your site url…So we can check the issue.
Best regards!
in reply to: No leaves the option backorderHi,
I don’t see our plugin is public on your site. I guess there is colliding…
Please refer here: I can’t wait any longer! How can I quickly solve my problem?And give me some screenshots and I need to check on your site to find the issue and help you.
Best regards!
in reply to: lightbox doesn`t workHi,
It’s not possible…
Best regards!
in reply to: Album display order