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  • 9 years, 6 months ago DawnThemes
    Keymaster
    4

    Hi,

    Please add the custom CSS below, copy and paste to Custom CSS option, navigate Settings / DT Plusgallery / Advanced / Custom CSS option.

    .pgzoomslide{
    overflow: hidden !important;
    }

    Best regards!


    in reply to: Popup Image X and Right Arrow
    9 years, 6 months ago DawnThemes
    Keymaster
    2

    Hi,

    Thanks for contacting us,
    I guess there is CSS issue, Please kindly give me the screenshot, explain with more details and your site URL so I can go to check and help you.

    Best regards!


    in reply to: Popup Image X and Right Arrow
    9 years, 6 months ago DawnThemes
    Keymaster
    21

    @jameswwolf – I think I will create a shortcode to do that or create a template that called “Custom My Account page Before login”… I think it will be a great feature…

    But here is a solution I think you can refer:

    Here is the content of Account page, And if the user not login, the login and register form will be shown here.
    

    ——–
    “You can add an instruction here”
    – If you have not yet an account on our page, please following these steps below:

    Step 1 - Step 2 - Step 3

    “Use the VC Tabs to build these steps above”

    Best regards!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    18

    Hi,


    @jameswwolf
    thank you so much for your help in finding the issue, I really appreciate your help. I will go to check the compatible with Yoast SEO plugin. I think there is a hook in this plugin in the My Account page, I need to find it and remove the actions (remove_action()) when the users using our plugin to custom My Account page.
    Please kindly wait for some time, I think it is relatively time consuming.
    Please understand.


    @kalinin1213
    please try to deactivate all plugin except our plugin, Visual Composer and WooCommerce then activate on by one to find the issue. I think another plugin also hook to the My Account page… I really appreciate your help.

    Best regards!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    11

    @streamworksaudio Please try to enable WP_DEBUG, the PHP version also makes for our plugin can’t work properly. I need to find the issues with the warnings, conflict…or anything that I can go to fix.

    Best regards!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    10

    And James,

    Could you please give me an ftp account so it will help us easier to check the issue. I need to enable WP_DEBUG and find the issue.

    Thanks!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    8

    Hi James,

    About your question regarding login and register form on our site is the template default of WooCommerce.
    James, Stream please ensure you have updated to the latest version of WooCommerce and We have not the issues that you, we have check with some theme and it works fine. I guess there is a conflict with the plugins, some hooks in your theme… ect. I need to check SO Please use the private reply to provide us an admin account So I can go to check the issues and help you.

    Best regards!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    6

    Hi,

    Gladly hearing that, If you need assistance to custom the style css to get the style that you want when you using the standard WooCommerce shortcode. I think it lost some class CSS. Provide us your site URL, the screenshot when you using the standard shortcode and what are you doing with our plugin to custom your pages So I can help you to get the style properly.

    And my friend, Could you please remove your reivew? You can use our plugin to custom/order the standard WooCommece page so just do some custom CSS, it will be better, friendly… I will help you to find the classes CSS to get it works that you want.

    Best regads!


    in reply to: Default WooCommerce Styles
    9 years, 6 months ago DawnThemes
    Keymaster
    2

    First, please remove the standard shortcode of WooCommerce in your My Account page [woocommerce_my_account]. You can see it works fine in our demo:
    http://demo.dawnthemes.com/woocommerce-page-builder/my-account/
    And streamworksaudio the same with your pages: Checkout, Cart. Only use our elements and the elements of Visual Composer to build your page except the standard elements (shortcodes) of WooCommerce.
    For example in the checkout page you must remove the standard shortcode:

    [woocommerce_checkout]
    

    And use our shortcodes in the group DT Checkout to build your checkout page.

    And jameswwolf, unfortunately the feature to split up the billing and shipping address is not supported in the current version. We will consider to bring it to the next version if possible.

    Best regads!


    in reply to: Issue with My Account page
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Please unzip this file then you will see the package to install in the folder named “plugin”. and you will see the tutorial in the readme.txt file.

    Best regards!


    in reply to: Can't get plugin to install
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please delete the shortcode [woocommerce_checkout] when using our plugin with the shortcodes we have provided. Go to edit your checkout page and search for: [woocommerce_checkout] and delete it. The same with the custom My Account, Custom Cart page.

    Best regards!


    in reply to: Duplicate ‘Have a coupon?’ message to display at the top of a checkout page
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Yes, you must do some custom css to work properly and it depends on your theme. If you’re using the styles from the woocommerce.css file and this file is not custom by the author of the theme then our plugin work fine like our demo.
    For example:
    – woocommrece.css, in this file the styles called with .woocommerce .element{}
    – But in your theme: wp-content/themes/{your-theme}/css/woocommerce.css it will be called with the id # or class . etc… So you must do some custom CSS to get it work properly with the elements in our plugin.

    Best regards!


    in reply to: Default WooCommerce Styles
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Please provide us an admin account and your site URL, I need go your site to check this.

    Best regards!


    in reply to: Unable to fetch particular Facebook Page
    9 years, 6 months ago DawnThemes
    Keymaster
    2

    Hi,

    Please try to increase the parameter data_albumlimit=”, the default value is 20.

    Best regards!


    in reply to: Bad layout Google + albums
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please refer here: How to set as Private Reply over Support Forum to provide us an admin account so we can check the issue and help you.

    Best regards!


    in reply to: Not working with Flatsome theme
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