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Hi,
Please see the screenshot I show you. And please refer to the documentation and the video tutorial.
Regards!
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You must be logged in to view attached files.in reply to: Problem with the builderHi,
Thanks for contacting us,
The element WooCommerce Products Loop is under the WooCommerce Page Builder. This is our plugin. Please kindly refer here: https://1.envato.market/9ZeAW
My another problem, that I want to use external product link on the product image, I set it, but looks like it has been blocked.
Please try to check with other browsers or give us the link of this product so we can check directly on your site.
Regards!
in reply to: Necessary plugins / image linksHi,
Thanks for contacting us,
Could you please give us the screenshots to explain with more details so I can understand the issues.
And please give us an administrator account (via private reply) so we can check directly on your site and help you.Regards!
in reply to: Problem with the builderHi,
Please try to add a row blank above the Tabs, make it with the height is 30px.
Regards!
Hi,
First, the Single Product Share is a function that WooCommcer supports but it will show by your theme if your theme adds it. Please see the screenshot I show you.
Also, as I said: “We will consider to bring the sharing option to the element Single Product Share in our plugin and then you can use it.”We need to check with the theme that supports display it.
Best regards!
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You must be logged in to view attached files.in reply to: Single Product Share not displayingHi,
There is caching on your site, please clear the caching on your server, on your site settings and on your browser. I already check and anything working fine. Also, please delete all data samples and create your own posts.
Regards!
in reply to: Plugins updating issueHi,
Sorry for not answer you sooner…
The issue is resolved!. It conflicts with the Elementor pro so we have updated our plugin and the issue was resolved.
We will update this fix to the next version of our pluginRegards!
in reply to: WooCommerce Product Add-ons don't workHi,
I don’t see anything on the checkout page. First, please refer to the documentation on the checkout page and the video tutorial on How to Customize WooCommerce Checkout Page via Elementor
Regards!
in reply to: Checkout Button not workingI send the email.
But no reply and activity so far.We have not yet received any of your emails.
But I can give WordPress admin panel login credentials.
if you provide me email address to email that.Please give us an administrator account (via private reply) so we can check directly on your site to see how it works and fix this.
Regards!
in reply to: WooCommerce Product Add-ons don't workHi,
Here is our email address: dawnthemes@gmail.com
Please give us an administrator account with the highest permission so we can add our modification to test it on your site and make our plugin support this plugin.Regards!
in reply to: WooCommerce Product Add-ons don't workHi,
Thanks for contacting us,
Could you please share with us the plugin WooCommerce Product Add-ons by giving us a link to download so we can check and support it in our plugin.Regards!
in reply to: WooCommerce Product Add-ons don't workHi,
I have just reinstalled the theme, we recommend you update to the latest version of the theme and the plugins.
I see it working fine on your site.
Please check!
Regards!
in reply to: Plugins updating issueHi,
Thanks for contacting us,
We recommend using PHP version 7.2 or above for greater performance and securityit has a malfunction, it does not allow to edit pages,
First, please try to deactivate all plugins and only activate the plugins that our theme required and required. Go to the Plugins and you will see a notification message to activate the required & recommended plugins. Refer to the documentation on installation.
If you still have the issue, please give us the screenshot to explain with more details and give us an administrator account (via private reply) so we can check directly on your site and help you
regards!
in reply to: What is the recommended php version in the cpanel?First, why our theme clone more than one version on your site (see the screenshot I show you).
And please create your own events post. The data sample some time will be lost when you import or do not load from our demo site…
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You must be logged in to view attached files.in reply to: Plugins updating issueHi,
No, I am using 1.1.6.4, plugin is up to date, as are all other plugins, themes and wp core
As I said please be sure you have updated to the latest version 1.1.6.4
I have just checked on your site and it’s an old version 1.1.6 (see the screenshot I show you).
Please update the plugin to the latest version of our plugin.
The issue will be resolved!
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You must be logged in to view attached files.in reply to: Bttn to add new template not working
