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  • 9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    please refer to our user guide document: http://doc.dawnthemes.com/woomap/#!/tips
    add the parameter zoom=” to the shortcode, for ex:

    [dt_woo_map zoom='']
    

    Best regards!


    in reply to: how to set zoom on map?
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    First, please ensure you have updated to the latest version of Visual Composer and the latest version of our plugin 1.0.5.
    If you still have this issue after the plugin updated, please provide us an admin account so we can check and help you.

    Best regards!


    in reply to: Row and Column Controls
    9 years, 6 months ago DawnThemes
    Keymaster
    6

    Hi tonjeny,

    You can’t use the elements of the group Woo Cart for the custom Woo Checkout page.
    I have just remove the Cart Table shortcode from your custom checkout page and it works.

    Best regards!


    in reply to: Checkout error – "Thank you" message not appearing
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Please update to the latest version of our plugin.

    Best regards!


    in reply to: HTTP 500 Error after WooCommerce 2.6 Update
    9 years, 6 months ago DawnThemes
    Keymaster
    8

    Hi,

    Please increase the data_albumlimit.
    And we recommended increase to 500, ex: data_albumlimit=’500′ when you set the data_include and data_exclude

    Best regards!


    in reply to: doesn't work with google photos or gooogle plus album.
    9 years, 6 months ago DawnThemes
    Keymaster
    6

    Hi,

    We have just updated the next version 1.0.5. Please go to download and update to your site. Then let me know if you still have any assistance.
    https://codecanyon.net/item/woocommerce-page-builder/15534462

    Best regards!


    in reply to: woocommerce page builder checkout error
    9 years, 6 months ago DawnThemes
    Keymaster
    4

    Hi,

    We have just updated the next version 1.0.5. Please go to download and update to your site. Then let me know if you still have any assistance.
    https://codecanyon.net/item/woocommerce-page-builder/15534462

    Best regards!


    in reply to: Checkout error – "Thank you" message not appearing
    9 years, 6 months ago DawnThemes
    Keymaster
    8

    Hi,

    We have just updated the next version 1.0.5. Please go to download and update to your site. Then let me know if you still have any assistance.
    https://codecanyon.net/item/woocommerce-page-builder/15534462

    Best regards!


    in reply to: When submit order – nothing happens
    9 years, 6 months ago DawnThemes
    Keymaster
    6

    Could you please use a private reply to provide us an admin account so I can go to check the issues and fix that. And we’re updating our plugin, so I can check and update to fix in the next version. Thanks for understanding 🙂

    Best regards!


    in reply to: When submit order – nothing happens
    9 years, 6 months ago DawnThemes
    Keymaster
    2
    This reply has been marked as private.

    in reply to: When submit order – nothing happens
    9 years, 6 months ago DawnThemes
    Keymaster
    32

    Hi,

    I checked the issue, you can see we have updated to our demo: http://demo.dawnthemes.com/woocommerce-display-thumbnails/demo-3/
    But I haven’t a solution for your site, I guess there are a conflict JS issues…
    I tried to deactivate some plugin but get the same result.
    You can see on our demo it works fine.

    Best regards!


    in reply to: Clicking image doesn't work
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    About your questions, first on the checkout page: please ensure you have set the checkout page in WooCommerce Settings / Checkout page is the checkout page that you’re building and go to this custom page leave the select option “Checkout page” to yes. See screenshot: http://take.ms/ezfo7
    And don’t forget to add the elements “Before Customer Details” and “After Customer Details”. See more in the video tutorial.
    And on another issue, please check by yourself I guess there are conflict JS issues. Use the Inspect to find the issue and give me the screenshots So I can help you.

    Best regards!


    in reply to: When submit order – nothing happens
    9 years, 6 months ago DawnThemes
    Keymaster
    1

    Hi,

    Please ensure you have updated to the latest version of WooCommerce.
    If you still have this issue, please provide us an admin account so we can check and help you.
    Refer: How to set as Private Reply over Support Forum to give us access info.

    Best regards!


    in reply to: Fatal eror
    9 years, 6 months ago DawnThemes
    Keymaster
    29
    This reply has been marked as private.

    in reply to: Clicking image doesn't work
    9 years, 7 months ago DawnThemes
    Keymaster
    5

    Hi,

    This means it’s a custom project. Please see the video tutorial again.

    Best regards!


    in reply to: Fatal Errors when using product attribute elements
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