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  • 1 year, 9 months ago DawnThemes
    Keymaster
    2
    This reply has been marked as private.

    in reply to: Salient theme issues
    1 year, 9 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    For the first issue, do you want the content page is fullwidth?
    Could you please give us the screenshot to explain with more details on the screenshot so we will help you accurately…

    Regards!


    in reply to: Salient theme issues
    1 year, 9 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Regarding your issues:
    1. but It is making my page full-width without any sidebar.

    Please use the element Widgetised Sidebar to add Sidebar to display in the template. See the screenshot number 1 I show you. It’s an example in the template for Shop page.

    2. it is screwing up the product page for the client.

    Could you please give us the screenshot to explain with more details and give us an administrator account, url of the product page (via private reply) so we can check and help you.

    AND, you can import the demo templates in our plugin to see how the plugin works. And please kindly refer to the Document: https://doc.dawnthemes.com/woocommerce-page-builder/

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Refund Please
    1 year, 9 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    We will check this issue and update it asap.

    Regards!


    in reply to: After Php 8.3 Update from 7.4, Page is broken
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please find the setting option in the theme to set the product page as fullwidth layout.

    If the theme is not support to set the layout fullwidth, please give us an administrator account (via private reply) so will check how the theme works and help you remove this.

    Regards!


    in reply to: Product Template Stuck with Sidebar
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    We recommend you to use the Poedit to translate the language to German. See the screenshots I show you.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Translate in German language
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi thanks for contacting us,
    You don’t need the license to update the latest version. Please navigation to Admin / Appearance > Install Plugins. And you can update the latest version included in the theme.

    Regards!


    in reply to: UPDATE PLUGINS
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    We have update a new update version and update the Widget import data file.
    And we recommend you to use this plugin to import the Widget data json file.

    https://github.com/voceconnect/widget-data

    See the screenshots I show you.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: can not upload widget -data.jason file
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    We will update the template to the next version as soon as possible. Please kindly wait for sometime.

    Regards!


    in reply to: Outdatet Copies WooCommerce
    1 year, 10 months ago DawnThemes
    Keymaster
    3

    Hi,

    We have updated a new version with:

    Ver 3.4.5- 25 Apr 24:
    - Added: Setting Container Wrap for Archive Template

    See the screenshot I show you, when selecting the Container Wrapper, this issue will be solved!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Incorrect Page Width – allways full width
    1 year, 10 months ago DawnThemes
    Keymaster
    3

    Hi,

    We have updated a new version with:

    Ver 3.4.5- 25 Apr 24:
    – Added: Setting Container Wrap for Archive Template

    See the screenshot I show you, when selecting the Container Wrapper, this issue will be solved!

    Attachments:
    You must be logged in to view attached files.

    in reply to: Full Width Product Category Page
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    We have updated the plugins:

    24 Apr 24 Ver 1.3.4.5
    – Updated: WPBakery Page Builder 7.7
    – Updated: Slider Revolution 6.7.7

    Regards!


    in reply to: Cross Site Scripting (XSS) vulnerability in dependencies
    1 year, 10 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    We will check the issue and update the theme as soon as possible.

    Regards!


    in reply to: Oudated Version
    1 year, 10 months ago DawnThemes
    Keymaster
    6
    This reply has been marked as private.

    in reply to: WpBakery Row default is not working on WooCommerce pages
    1 year, 10 months ago DawnThemes
    Keymaster
    5

    Hi,

    First, there is a scrollbar in the row or at the bottom of the page, I don’t see it.

    Attachments:
    You must be logged in to view attached files.

    in reply to: WpBakery Row default is not working on WooCommerce pages
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