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  • 5 years, 1 month ago DawnThemes
    Keymaster
    3

    Hi,

    Thanks for contacting us,
    We will check the issues and respond to this topic as soon as possible.

    Regards!


    in reply to: Button "Add New" doesn't work properly and modify cart table
    5 years, 1 month ago DawnThemes
    Keymaster
    4

    Note quite sure I understand your question. Please refer to the video tutorials and the Documentation.


    in reply to: WooCommerce Page Builder doesn't work
    5 years, 1 month ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    You can create a template or import the demo Shop page and it will be displayed in WooCommerce Page Builder > Archive templates.
    And go to WooCommerce Page Builder > settings > Archive pages > Shop page option and apply the template “Shop page template” for Shop page.

    Best regards!


    in reply to: Not seeing all widgets, can't create custom shop page
    5 years, 1 month ago DawnThemes
    Keymaster
    2

    Hi,

    Yes, you have uploaded to the latest version and please check the setting options and you need to update your settings if it’s not working.


    in reply to: WooCommerce Page Builder doesn't work
    5 years, 1 month ago DawnThemes
    Keymaster
    2

    Hi,

    Thanks for contacting us,
    It’s not supported in the current version. We will bring it in a future update.


    in reply to: Css and design of items
    5 years, 1 month ago DawnThemes
    Keymaster
    6

    Hi,

    Thanks for contacting us,
    Please be sure you have downloaded and updated to the latest version on codecanyon. If the latest version on your site is not downloaded from codecanyon, please delete it and reinstall with the latest version downloaded from codecanyon

    Regards!


    in reply to: Single listing tag block displays count number and no social share options
    5 years, 2 months ago DawnThemes
    Keymaster
    6

    No, It’s displayed with 900x900px. Please see the screenshots I show you.
    And I changed the custm CSS single-product-main-image {width: none !important;}
    To single-product-main-image {width: auto !important;}

    Now you can change the width of the columns and the image responsible. Please check by yourself.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: single product image size
    5 years, 2 months ago DawnThemes
    Keymaster
    4

    Please give me the screenshot and the link of the product using the other is 300x300px


    in reply to: single product image size
    5 years, 2 months ago DawnThemes
    Keymaster
    4

    Hi,

    I have just checked with the site you provided via private message and I see the issue still appears even I deactivate our plugin. I think you have set a cookie on your site… you should deactivate one by one plugin to check it. Please kindly refer to this #article. I think you should settings the cookie to skip the Account page… or all WooCommerce pages like cart, checkout, My Account.

    Regards!


    in reply to: WooCommerce Endpoints
    5 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Could you please give us an administrator account (via private reply) so we can check the issue and help you.

    Best regards!


    in reply to: -OR- appearing next to Add to Basket
    5 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please register this plugin by going to Admin > Templates > WooCommerce Builder > Registration and do these steps by flow the instructions to enable the auto plugin update. It takes a moment if you already registered, then you can update our plugin by navigating to Plugins > Installed Plugins > WooCommerce Page Builder For Elementor, a notification to update if there is a new version released.

    Regards!


    in reply to: Update failed: No update archive available.
    5 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    We always recommend update to the latest version and if there is any compatibility issue we will update our plugin to fix this. Don’t worry about that.

    Regards!


    in reply to: WooCommerce 4.9
    5 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    I guess this is the compatibility issue with your theme. Could you please share with us the theme you’re using and give us an administrator account (via private reply) so we can check the issue directly on your site and help you.

    Best regards!


    in reply to: Unable to set Display Condition for Product Archive Template
    5 years, 2 months ago DawnThemes
    Keymaster
    2

    Hi,

    Please see the screenshot I show you where to set the Product Image size.
    (But it also can be defined by your theme). In the screenshot, I show you is the setting by WooCommerce as default.

    Regards!

    Attachments:
    You must be logged in to view attached files.

    in reply to: single product image size
    5 years, 2 months ago DawnThemes
    Keymaster
    1

    Hi,

    Thanks for contacting us,
    Please try to resave the permalinks on your site by going to Admin > Settings > Permarlinks > and select Post Name (if not selected) then hit the Save Change button. Also, you can check the Account endpoints by going to WooCommerce > Settings > Advanced.
    If you still have this issue, please give us an administrator account (via private reply) so we can check directly on your site and help you.

    Best regards!


    in reply to: WooCommerce Endpoints
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