Forum Replies Created
-
Hi,
Thanks for contacting us,
First, please kindly refer to the documentation and the video tutorials. You can also import the demos to see how it works with your theme.And could you please give us the screenshot to explain with more details your issues so we can check and help you.
Best regards!
in reply to: How do I get a refund on this plugin?Hi,
Thanks for contacting us,
Not quite sure I understand your issue. Could you please give us the screenshots, give us the URLs to explain with more details so we can check and help you.Best regards!
Hi,
Thanks for contacting us,
Not quite sure I understand your question. Could you please give us the screenshot to explain with more details so we can check and help you.Best regards!
in reply to: Event DisplayPlease see the screenshots I show you.
1. Pre Roll Video Ad Link URL: This is a link to your site when the user clicking on the video ad. You can leave it blank.
2. Pre Roll Video Ad MP4, HLS m3u8. This is the video ad to play and it only supports format mp4 and HLS m3u8.Best regards!
Attachments:
You must be logged in to view attached files.in reply to: Insert ad videoSorry for not answer you sooner…
But not quite sure I understand your question.
You have an issue with install the theme?
Or you have an issue with selling the ticket?1. If you have an issue with install the theme, please refer to the documentation
2. Selling the ticket. The theme will help you to Sell conference ticket online by using Event Tickets Plus or you can also sell your event ticket using WooCommerce
Ticket selling:
– Sell your event ticket using WooCommerce integrated
– Event Tickets Plus compatible. Sell multi-tickets per Event using Event Tickets Plus. The Event Tickets Plus is a premium plugin by Modern Tribe, please refer to https://theeventscalendar.com/products/wordpress-event-tickets/Best regards!
in reply to: Newly Purchased Theme and Installed FailedHi,
You have to activate the plugins required like DawnThemes Core, Viem Ultimate…
Please go to Appearance > Install Plugins and install the plugins required.
The video, movie… are under the Viem Ultimate pluginBest regards!
in reply to: Actors SlugNo, It’s not supported.
Best regards!
in reply to: Actor InfoHi,
Thanks for contacting us,
After changing the slug, please navigation to Settings > Permarlinks > Common Settings and choose Post name if it’s unselected and then hit the Save change button again.
So the slug will be updated.Best regards!
in reply to: Actors SlugHi,
So sorry for not answer you sooner…
I see the issue make it resolved. If you have any further assistance please kindly reply here or create a new topic.Best regards!
in reply to: Newly Purchased Theme and Installed FailedHi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and fix this.Thanks for your understanding,
Best regards!in reply to: Duplicate My Account ContentHi,
Thanks for contacting us and so sorry for not answer you sooner…
First, please kindly refer to the document and we have just responded to your topicsBest regards!
in reply to: No longer supported?Hi,
Thanks for contacting us and so sorry for not answer you sooner…
First, please kindly refer to the document and please try to use the template demo in the plugin with contains the elements required before you adding the elements that you want. If you still have this issue, please give us an administrator account so we can check directly on your site and help you.Best regards!
in reply to: Critical Error On SaveHi,
Thanks for contacting us,
It’s Pre Roll Video Advertisement in the video editor. Please go to edit your video post and you will see this. I show you in the screenshot below.Best regards!
Attachments:
You must be logged in to view attached files.in reply to: Insert ad videoHi,
Thanks for contacting us,
It’s not supported, we can use the custom CSS to hide it. Please try the custom CSS below, copy&paste into Viem > Theme Options > Custom CSS:.viem-sc-recent-videos.grid-v1 .posts-grid-v1 .item-grid-feature .entry-featured-wrap .hentry-wrap .post-header .post-title { display: none; }We will consider to bring an option to the future update to hide the title in the featured video. Thanks!
Best regards!
in reply to: Remove title from first featured videoHi,
Thanks for contacting us,
You can use the translate to edit the text in WooCommerce plugin. Please kindly refer to Translating WooCommerceBest regards!
in reply to: edit standard messages/notice