Forum Replies Created
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If you cannot fix it i want a discount. I paid for a plugin which doesnt work correct
And you can create a refund request, we will give you a refund.
Best regards!
in reply to: Empty Cart PageHi,
Regarding your questions:
1. is the text not supported?
It’s supported, The Empty Cart Message is required in the Empty Cart template but you can hide it by refer to this #topic2. there is no text i sent you a screenshot.There is a black page only .
I saw it worked. Could you please try to disable the caching (by plugin) in the cart page and check again.And you gave me the access token, I can’t login in the next day to fix it. I need to find the solution, please. Please give us an administrator account (via private reply) with the highest permission so we can check more time and fix this.
Thanks for your understanding,
Best regards!in reply to: Empty Cart Pagein reply to: Product tabsHi,
Thanks for contacting us,
Could you please give us the URL of your product page in the screenshot so we can check and help you. We can’t help you if we don’t see anything.Best regards!
in reply to: White space below Product / Product PageHi,
Thanks for contacting us,
This is an issue on compatible with your theme. Could you please give us the URL of your site so we can check and give you the CSS to fix this.Best regards!
in reply to: "add to cart" elementin reply to: Avada Page Builder documentationin reply to: Appears not to support Avada's core Layouts BuilderHi,
Thanks for contacting us,
We have already tested with the theme Hello Elementor and it working fine.
Regarding your issues:1. The table is also not working and is only a column: Please be sure you have referred to the documentation and entered the shortcode [woocommerce_cart] in the original cart page. Then we will create the template in our plugin and assign the template for the cart page. Please kindly refer to the Documentation.
2. Images are showing on the PC and hidden on table, mobile by WooCommerce as default. So we will consider to bring an option to display the image on mobile if possible.
Best regards!
in reply to: Cart Page images not showingHi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Best regards!
in reply to: When "Update Cart" the table and total duplicates.Hi,
Thanks for your understanding and so sorry for the quick response without a solution…
In your screenshot, I see you’re saying on the Avada builder with Header, Footer, Content… Yes, but our plugin only supports to build the Content of the WooCommerce Pages. And in your screenshot, the My Account page is missing the WooCommerce Shortcode [woocommerce_my_account]Here is an example on the My account and our plugin support to change the content of the My Account only.
– Header (Avada)
– Content of My Account: contain the shortcode [woocommerce_my_account]. And our plugin support to customize that.
– Footer (Avada)
Now, the document to use this plugin is base on the WooCommerce Page Builder plugin for WPBakery. Please kindly wait for some time, we will update our documentation and give you a link to refer.
Best regards!
in reply to: Appears not to support Avada's core Layouts BuilderThis reply has been marked as private.in reply to: Select drop-down listHi,
Thanks for contacting us,
We will check this issue and update this plugin in the future. Thanks for your feedback!Best regards!
in reply to: Appears not to support Avada's core Layouts BuilderHi,
Thanks for contacting us,
We will check it and update it in the future update.Best regards!
in reply to: Security VulnerabilitesHi,
Thanks for contacting us,
I guess it’s missing an element to compatible with your theme. Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Best regards!
in reply to: Select drop-down listHi @geraldprosper,
To preview the thank you page, please go to your shop page to add the products to cart and process checkout on the checkout page, then you will see the thank you page when the buyer purchased. You can bookmark it to preview.
And the Woo Page Builder group contains the shortcodes of the special page template, eg: Cart Table, Cart Total, and only under the Woo Page Builder in the Cart template not in the Checkout template builder. It only a group to contains the shortcodes that available for the template builder.Best regards!
in reply to: How to preview thank you page