Forum Replies Created
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Hi,
You have forgotten to give us the URL of your site admin and please be sure you have set the highest permission (administrator) for our account so we can add the modification and help you.
Best regards!
in reply to: RELATED PRODUCTS IN DOUBLEHi,
Thanks for contacting us,
We will update this and we will give you the link immediately when we’re done.Best regards!
in reply to: Avada Page Builder documentationGlad to hear that. And please remember to add the WooCommerce Notices widget if you do not see the notifications on the cart page.
Refer to this #screenshotBest regards!
Hi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Best regards!
in reply to: RELATED PRODUCTS IN DOUBLEHi, regarding the ajax issue. The issue will not work when an HTML element or a class, id missing in the template, it’s required to work.
First, please use the console in the Inspect element to check and see what’s the issue regarding and resolve all. And please rollback the template file and then add your custom one by one step, you will see the block/element that makes the issue.Not quite sure fully understand your issue and the way you’re using the custom cart-table.php file in our plugin. Why you do not use the template builder to custom it? But I think you can check the issue by yourself with the solution above.
If you still have the issue, please give us the screenshot and an administrator account (via private reply) so we can check directly on your site and help you.
Best regards!
in reply to: Cart not updatingHi,
Thanks for contacting us,
I guess there is a conflict issue on your site. Please try to update all plugins and the theme then clear the caching on your site and check again by yourself.
If you have still the issue, please give us an administrator account (via private reply) so we can check the issue directly on your site and help you.Best regards!
in reply to: Map not displaying (anymore) on product pageHi,
Thanks for contacting us,
You’re using a direct product to build your product template. The templates should be built in the WooCommerce Page Builder menu (see the screenshot I show you below).
And yes, in the video tutorial with the old version, the Product Templates is under the Products Menu.
But in the latest version, we have moved it to the WooCommerce Page Builder menu. So please kindly refer to the #documentation.Best regards!
in reply to: Woo Elements Not workingYou’re welcome!
Thanks a lot for allowing me to use your photos for the demo.
And if you like it please take a moment to write us a review with 5 stars on CodeCanyon. This means a lot to us and we’d be very thankful for your rating.
You can have a cuppa tea when writing it 🙂
You know a bad review with 1 star is really not good for the rating for our product: https://codecanyon.net/item/woocommerce-product-layouts/reviews/15289984 and we need to improve that 🙂Thank you so much in advance!
Best regards!in reply to: DT Product Tabs issueIs that possible it could show category tabs directly by default?
Customers can easily overlook these ‘menu’ buttons.You can use the custom CSS below to show the category tabs by default
.dtwl-woo-product-tabs .dtwl-woo-filters .dtwl-woo-nav-tabs{ display: block !important; }And hide the menu icon:
.dtwl-woo-product-tabs .dtwl-woo-filters .dtwl-woo-filters-menu{ display: none !important; }It’s a good idea, I think we will remove the menu icon and show the category by default on mobile as your idea. In the next time, we will update this plugin to give you more features and options to use this. If you have any suggestions, please lets us know.
And can I use the images on your site to build for our demo site? like a version for a Food menu
Thanks!Best regards!
in reply to: DT Product Tabs issueYes, sorry, I checked but missing the DT Product Tabs in Carousel mode.
Here I show you the solution to fix this in the screenshot below.path: wp-content/plugins/dt_woo_layouts/tpl/tpl-tab.php
line 129: change the value 1 to 2.Then please clear the caching on your site, this issue will be resolved!
Best regards!
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You must be logged in to view attached files.in reply to: Set column in mobile interfacewoocommerce_thumbnail: 80×60 pixels (cropped to fit) is the main thumbnail used for the product loop. This size will be regenerated for shop_catalog
We have just released version 1.2, please go to update and update to your site.
https://codecanyon.net/downloadsThanks!
Best regards!in reply to: image of product grid are blurryshop_catalog: 80×60 pixels (cropped to fit)
Is the size of images to use in the shop page, listing products. Please increase this. Try with the aspect ratio to 1:1 to use 600x600px as your setting.Best regards!
in reply to: image of product grid are blurryPlease try to increase the aspect ratio to 4:3 or 16:9 or 21:9
3:2 is too small. I think you should use 4:3 ratio. and then try to regenerate thumbnail images
Best regards!
in reply to: image of product grid are blurryHi,
I have a quick question for you. Please see the screenshot I show you below.
Do you have increased the Image size used for products in the catalog?
I see you’re setting the image size is 80x53px. Please find this setting or check your theme options and increase this.Best regards!
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You must be logged in to view attached files.in reply to: image of product grid are blurryThis reply has been marked as private.in reply to: Login form on my-account page doesn't show errors
