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Hi,
Could you please give us an administrator account (via private reply) so we can update the code directly on your site and you can check it works correctly or not. Thanks!
in reply to: Advanced Ecommerce Analytics tracking code missingHi,
Thanks for contacting us,
Could you please give us the screenshot of how it works and share with us the plugin from Tatvic by give us a link to download and we will check it to help you get it works on the Thankyou page builder.Best regards!
in reply to: Advanced Ecommerce Analytics tracking code missingHi,
Thanks for contacting us,
I see an issue on your site, please see the screenshot I show you. And please try to use the default template by your theme and check the Variation Swatches work with the product template by your theme, if it does not work, please try to check the plugins need to update or not. You should update to the latest version of the plugins.Best regards!
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You must be logged in to view attached files.in reply to: Variations on product template stopped workingHi,
Thanks for contacting us,
I guess this is the css issue and our plugin is not fully compatible with your theme.
Could you please give us the screenshot to explain with more details and give us an administrator account (via private reply) so we can check and help you.Best regards!
in reply to: RefundHi,
Thanks for contacting us,
Don’t worry about that. It’s only a notification to check the content of the account page by WooCommerce as default. When we customize the account page, this message show. Please skip that as the template default to use the template builder.Best regards!
1. I don’t know why the file dt-functions.php in our theme changed on your server. The name of this file changed to dt-functions.php.suspected
So I have updated this file, see the screenshot 12. There is an issue with the Soundpress plugin and I have to delete this plugin.
And the issues resolved!
Thanks for your understanding,
Best regards!Attachments:
You must be logged in to view attached files.in reply to: Site crashesHi,
Could you please give us an administrator account and an FTP account (via private reply) so we can check and update directly on your site. And give us the screenshot of the issues to explain with more details, where is the page having the issue/warning… We will check and help you.
Best regards!
in reply to: Site crashesHi,
Thanks for contacting us,
Please try to use the custom CSS below:.woocommerce table.shop_table td{ background: #ffffff !important; }We will consider it to bring it to the next version so you can change the background of the cart table.
Best regards!
in reply to: Background cannot be changed in cartHi,
Thanks for contacting us,
This filter is by the JetBuilder and it’s not supported for the Woo Archive Products. We can’t help you with the 3rd plugin.Best regards!
in reply to: Woo Archive Products not displaying correctlyMaybe. The issue only appear if you add the widget Woo Product Tabs. Please try to remove your code to check! Thanks!
in reply to: Server Error 500I have tried to remove the Woo Product Tabs and the issue resolved!
in reply to: Server Error 500I have a quick question: Please see the screenshot, what’s the plugin you’re using to create this custom tab?
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You must be logged in to view attached files.in reply to: Server Error 500This reply has been marked as private.in reply to: RegistrationThis reply has been marked as private.in reply to: RegistrationThis reply has been marked as private.in reply to: Registration