Forum Replies Created
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Hi,
With the Favicon logo, Site Title; Tagline we still setting in the Customize > Site Identity. See the scrennshot I show you.
Regarding the issue you having when press the button Customize… I guess you’re using an old version of our theme. Please go to download the latest version and the issue on the “DT RECENT TWEETS” was resolved!
Regards!
Attachments:
You must be logged in to view attached files.in reply to: Customize theme issueHi jlawshea,
The theme is not using the Customize available by WP. Please setting the options in Appearance / Theme Options, and using the Page Builder supported to customize the page/post… Please kindly refer to the #Documentation.
Regards!
in reply to: Customize theme issueHi,
Regarding the issues:
1. “Incompatible Archive” this is an issue in WordPress version 6.4.3. Please kindly refer the article: “INCOMPATIBLE ARCHIVE” ERROR IN WORDPRESS 6.4.3
2. Import Demo – Customize: To import the demo and the slider, you have to install and activate the plugin required. And our theme is not using the Customize available by WP. Please setting the options in Appearance / Theme Options, and using the Page Builder supported to customize the page/post… Please kindly refer to the #Documentation.
Regards!
in reply to: Slider and Other components not displayingHi,
Thanks for contacting us,
The theme support customize by Setting options in the Theme Options. And using drag&drop in Page Builder to customize anything…So all the setting options are available in the Theme Options… this theme have not using the Customize default.
Please kindly refer to the #Documentation
Regards!
in reply to: Customize theme issueHi,
Thanks for contacting us,
Could you please give us the screenshot to explain with more details and give us an administrator account (via private reply) so we can check the issue directly on your site and help you.Regards!
in reply to: Cannot upload plugin – Incompatible ArchiveHi,
Thanks for contacting us,
Please be sure you have installed all the plugins required and recommended. And then we will import the demo. If the plugin requires or recommends not to be activated, components may be missing…Regards!
in reply to: Slider and Other components not displayingHi,
Thanks for contacting us,
Could you please give us the screenshots to explain with more details and give us an administrator account (via private reply) so we check the issue and help you.Regards!
in reply to: Archive Compatibility Plugin UploadHi,
It seem not supported to display the Featured Image of the Organizers… To do that, we also have to custom all the layout of the organizer template…
So we are not provide the customization service in the support…And we can help you add the options to show/hide the elements like show/hide:
– Phone
– Website
– Emailand with this, it only display the Name of Organizer. We will update this option to the next version as soon as possible.
Regards!
in reply to: Customize Organizer MetaHi,
Could you please give us the screenshot to explain with more details… and we will add the modify to this element…
Regards!
in reply to: Customize Organizer MetaNo, it’s not possible because we can help you and I think you can use this theme.
Please be patient, what’s your issues? the demo import issue?
Regards!
in reply to: Refund.Hi,
Thanks for contacting us,
You need to read the document of the plugin that can you do that. Normally, you will create the affiliate link into the plugin setting. Copy the link of the event and the plugin will be get the affiliate link back and user will use the affiliate link in to their content….And you can refer to the plugin Affiliate for WooCommerce if you sell your ticket by WooCommerce. You can also use the 3rd party service, refer this:
https://impact.com/Regards!
in reply to: Integrate AffiliateHi,
Sorry for not answer you sooner,
You forgot to give us your site admin url.
Regards!
in reply to: Quantity buttons not showingHi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site to see how this plugin works and we can add a element for this in our template builder…Regards!
in reply to: Quantity buttons not showingHi,
The issue resolved. Please check your shop page and add anything that you need!
Regards!
in reply to: Product archive not showingHi,
The issue resolved!, we updated on your site.
We will update this fix to the next version of our plugin
Thanks for your understanding!
Regards!
in reply to: Not compatible with some features of WooCommerce