Forum Replies Created
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Hi,
We have fixed this issue on our test site. And I want to update our modify to check on your site. But the permission is only read so I can’t update the plugin on your site.
Can you change the permission on the account you provided us so we can update it?in reply to: error load products woodmart 3.6Hi,
Could you please give us a link to download this plugin and we will check and make our plugin compatible with this plugin
Best regards!
in reply to: WooCommerce Waitlist compatabilityHi,
Thanks for contacting us,
Regarding your suggestions, we will consider it and bring it to the update in the future…
Regarding bug number 5. Please try to use another theme, I guess your theme is not supported the product tabs as default and change it.Best regards!
in reply to: Suggestions for pluginHi,
There has been a critical error on your website
I see there is an issue with the 3rd plugins and I deactivated them and the issue resolved. Also, I have just updated to the latest version of our theme and the plugins, you should update to the latest version of the plugins.
So the issue resolved!Best regards!
in reply to: Video Playback ExpiresHi,
Thanks for contacting us,
It’s not supported in the plugin and you should ask your theme developer to pull them into the template. Only the developer who created the custom taxonomy can pull it.Best regards!
in reply to: Displaying custom taxonomy on Product TemplateGlad to hearing that.
So sorry for not answer you sooner. We just went through the Cyber Monday sale and we received a lot of orders… and you know, the topics created to request support. if you have any further assistance please reply here or create a new topic.Best regards!
Hi,
Thanks for contacting us,
Could you please give us an administrator account (via private reply) so we can check directly on your site and fix this.Best regards!
Hi,
Thanks for contacting us,
The product page you provided is using the template default by your theme and on the left is the product image. Could you please give us an administrator account (via private reply) so we can check directly on your site and help you.Bedst regards!
in reply to: Display image from custom fieldHi,
Thanks for contacting us,
Please navigation to Admin > WooCommerce > Settings > Shipping > Shipping Options > Shipping destination and choose Default to customer billing address . If this already selected, please add the Shipping zones. And you will see it display.Best regards!
in reply to: Checkout form additional widget not workingHi,
Thanks for contacting us,
Yes, it’s possible.
1. Table borders: please kindly refer to this #topic.2. change the background colors of the Table. Please see the screenshot I show you below.
Best regards!
Attachments:
You must be logged in to view attached files.in reply to: cart layout #2 designHi,
Would be willing to provide you with the instal file.
Please give us a link to download it (via private reply) and we will check it immediately.
Best regards!
in reply to: Local Pickup Plus – WooCommerceSo sorry for not answer you sooner. We just went through the Cyber Monday sale and we received a lot of orders… and you know, the topics created to request support. So our support team will respond to you as fast we can.
Thanks for your understanding.
in reply to: Local Pickup Plus – WooCommerceHi,
Thanks for contacting us,
Regarding your issues:1. Please be sure you have updated to the latest version 3.3.9 of the plugin. This is an issue in an old version and we have fixed it.
2. First, the Single product share is support by your theme as default or not? This is an element to display the hook of WooCommerce to display the social sharing buttons but it requires support by your theme. If on the product page default by your theme is not displayed then it’s not supported. Please try to find if there is an option in the theme options maybe support it and disabling… So it requires support by your theme.
Best regards!
Hi,
Thanks for contacting us,
On the Shop page, you should use the Archive Products Loop (Display product archives, including the main shop). Regarding your issue, could you please give us the screenshot to explain with more details and give us the URL of your shop page so we can give you a custom CSS to hide it.Best regards!
So sorry for not answer you sooner on your topic. We just went through the Cyber Monday sale and we received a lot of orders… and you know, the topics created to request support. So our support team will respond to you as fast we can.
Best regards!
in reply to: error load products woodmart 3.6
